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About MacAce...
We aim to provide the quality of services we'd all expect ourselves at prices we'd expect to pay.
We're a UK Mac-specialist internet service and telecommunications provider with a world class network and a team of fanatical Apple professionals on hand to help. We believe in our services, and back them up with around-the-clock support and Money-Back guarantees.
Just like Apple themselves, we try to innovate. And just like their products, we aim to offer high quality, user-friendly services to all Mac users and Mac-based businesses. Our clients range from your average family with broadband, a massive creatives following and some of the largest companies in the World. When we design a service, we are certainly not afraid to think different.
Our Network
Our primary network is based in Telehouse, London - home of LINX - the London Internet Exchange. It's the hub of UK and European internet and where we connect you to every website and internet service in the world, quickly.
Members of: LINX , RIPE, ISPA, CISCAS and a CISCO Partner
Telehouse is the most interconnected hosting exchange in the UK and one of the most important in the World. All major ISP's are based there. We have multiple Tier 1 links from the likes of Cogent - one of the World's largest internet backbone providers. We also have networks in Bristol, Manchester - and in the US in New York and Boston.
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Our History
Since our inception in 1996 we've been providing Mac-based internet services, enjoying rapid growth over recent years. We evolved, like many Mac-companies, from the creative industry. The MacAce name soon became synonymous with superior support, ardent Mac knowledge as well as levels of speed and reliability that are ground-breaking, including our 100% uptime guarantee and industry-first "Money back guarantee" for our hosting, broadband and email services. More >>>
What the press say...
Our first national press coverage was in May or 2001 when Internet Magazine said "Welcome to the long-awaited Apple Experts, MacAce.net, who join our scary ISP tests this month". Since then we have been blessed with top-flight reviews in MacFormat, MacUser, MacLife US, MacWorld, The Sunday Times and Internet Magazine's "The Best ISP on the Planet". More recently we're well known around the world for our MacMate cloud storage service. More >>>
Testimonials
What drives us is customer satisfaction - to an extreme level. It's always nice for our efforts to be rewarded with praise but on the flip side we take criticism and turn it into points to improve upon in our journey of creating a perfect services. More >>>
Network Map
Our primary network is based in Telehouse, London - home of LINX - the London Internet Exchange. From here we have superfast fibre links to every corner of the internet and proudly boast one of the fastest networks on the planet.
Mission Statement
Our goal is to provide premium internet products and services - how we would expect them ourselves. We aim to innovate, to change common internet misconceptions in terms of customer service, reliability and ease-of-use.
Award Winning ISP
We're honoured to be nominated for many awards each year, and winning some too. We punch above our weight most of the time against some of the biggest ISP's in the country - we're clearly doing something right.
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