It's nice when a customer rewards our efforts by taking the time to praise us. Equally we love to hear from customers that feel there's something wrong in the hope we can turn that into something we do right.
Here's just a small sample of the comments we receive. None of them are made up, bribed or fabricated...
"I am really happy with the support you give when anything does go wrong and am pleased to vote for MacAce. When I hear of the awful problems friends and colleagues have with other ISP's trying to get meaningful help it makes me glad there is a dedicated Mac ISP with people who are readily at hand and can fix problems - S Killops (email dated 5/4/2009)
Well Done MacAce, I'll continue to recommend you - Mr M Hann
Once again I would like to thank you for all your hard work and patience is solving the email problem. As usual Macace come to the rescue again, by far the most reliable and professional service I have ever subscribed to - Mr R Ugolini (emailed 28/6/08)
I'm continually amazed by the service I get from MacAce - Mr R Jones (Email dated 18/5/08)
I write this letter of thanks to you out of relief after my disastrous experience of broadband connection with E***** Internet. I was beginning to think all broadband companies would probably operate in their style.... You have an excellent technical team at MacAce. Apple Stores have what they call a Genius Bar. Your company has the real thing, not just the name.... Long may it continue - Mr T Allott (18/5/07 hand-written letter)
Just to say a big thanks to your company who are a delight to deal with, and in particular your tech support is extremely fast, efficient and friendly. I really couldn’t imagine hosting anywhere else - Mark Jones Consulting (Email dated 12/8/2010)
I originally discovered the existence of MacAce.net through a review in Macformat magazine. I have absolutely no hesitation in recommending MacAce to other users, especially those who have spent time in fruitless discussions with call centre staff on the other side of the World! - Mr C Weston (email dated 16/2/07)