Award winning 24/7 support
Support and personal services is at the heart of our service. You won't be a number, you'll always receive our prompt and friendly help. Support lines are UK based and open 8am-Midnight weekdays and 10am-6pm on weekends.
So confident are we in the reliability of our broadband network and our commitment to resolving faults quickly, we'll not charge you if your broadband goes down (terms apply).
LightSpeed Home Fibre Broadband for Mac
Making light work of your Internet connection...
LightSpeed™ is our name for our premium Fibre-optic broadband package or FTTC - Fibre to the cabinet. With unrestricted speeds of up to 40Mbps down and up to 10Mbps upload with our LightSpeed Pro package - typically up to 20 times faster than regular ADSL broadband - your Internet experience will never be the same again. And we're unlike any ISP you've ever used...
What speed will I get?
VERY fast... No Limits, No Restrictions
With true unlimited Fibre broadband - you don't have to worry about usage limits or restrictions. Perfect for modern everyday use with no need to worry about downloading, streaming or browsing. Think of this as the front-of-the-plane seats when it comes to Fibre broadband.
Up to 40Mbps fibre broadband
Standard speeds are 40Mbps down and 2Mbps upload - but you can increase the upload speeds to 10Mbps with our LightSpeed Pro package - delivering a blistering 10Mbps - perfect for heavier FTP uploads or VPN home-office solution.
100% Uptime Guarantee
Thing do go wrong sometimes, but you want to be sure you have an award-winning ISP doing everything it can to ensure your broadband is as fast as it possibly can be and reliable as it possible can - or we'll give you your money back. Can't say fairer than that.
Courtesy 3G Broadband
Think of it as a courtesy car for when your broadband's being mended. When there is a problem, we'll provide you with courtesy 3G broadband for WiFi and Ethernet broadband to help you through any extended broadband issues that might arise - free of charge.
Quality Email service included
Often an afterthought or omission from most ISP's broadband service, but not at MacAce. Proper email, properly managed, with all the proper security and safety build in - and no spam!
OneVoice - low cost calls and line rental
Cheaper and fairer price than BT with lower monthly rental, much lower call costs (often 50% cheaper), per second billing and no call connection charges make our line rental and calls packages good, honest value for money. No hidden extra, upfront pricing: Unlimited Fibre broadband, line rental and inclusive calls for just £50 per month. If you're not sure what package would be best for you, contact us and we'll let you know your options.
Award-winning Mac help and support
We've won major Mac and ISP awards for our all-round service and support for the past 4 years running - including the 2012 Best Overall ISP at the ISPA's (customer-rated).
Prices below are for the Fibre broadband element of our inclusive phone+broadband package.
- Fastest Speeds (up to)
- Download LimitUnlimited midnight to 9am
- Migrate from other FTTClike for like transfer from another BT-based Fibre provider (including BT Infinity)
- Installation / upgrade feeIncluding modem and onsite installation
- OneVoice Line Rental
- Price without Line Rental
- Add UNLIMITED UK calls
- LightSpeed Classic
- £30 /mo.
- 40Mbps down / 2Mbps up
- True UNLIMITED
- Special Offer: £60
- +£15.00 /month (total £45)
- £ 35 / month
- + £6 /month (total £51)
- LightSpeed Pro
- £35 /mo.
- 40Mbps down / 10Mbps up
- True UNLIMITED
- Special Offer: £60
- +£15.00 /month (total £50)
- £40 /month
- + £6 /month (total £56)