MacAce iCare - onsite support contracts and telephone support for your Mac
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iCare > iCare Pro

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Full terms and conditions

 

 

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iCare Pro
A complete telephone support and onsite parts and labour contract.

The ultimate support contract at a fraction of the price you'd expect.

  • 7 Days a week expert Telephone Support
  • Onsite parts and labour warranty - next day
  • Replacement-with-new insurance policy
  • Computer, Screen, Keyboard, Printer, scanner and other typical external peripherals covered

All for just £17.99 per month for a typical £1500 system (normally £19.99 per month) - or save even more and pay 1 year in advance for just £198 inc VAT.

How does it work?

  1. You call your number and are put through to your own dedicated support engineer if possible.
  2. If it's a software problem or it can be fixed over the phone it will be.
  3. If an engineer visit is necessary it will be arranged for the very next day - without charge.
  4. The engineer will fix the problem to the best of his/her ability with no charge for parts or labour
  5. If the problem cannot be fixed or costs more than the broken part of your system (including your Mac) it will be replaced with new under the Domestic and General insurance policy. You could have a brand new Mac within a few days

Who's it designed for?
At this price we think it's great for everyone. Home businesses, creatives working from home and small businesses (or any size business - contact us for 3+ systems or systems over £1500).

Support lines are National Rate and open 8am to 8pm Monday to Friday and 10am to 4pm weekends. To sign up click here.

Simple. Affordable. Reliable.
That's how it could be.