Our Network

Our primary network is based in Telehouse, London - home of LINX - the London Internet Exchange. It's the hub of UK and European internet and where we connect you to every website and internet service in the world, quickly. It's regarded as the primary Internet location and home of most major ISP's and financial institutions. Here we connect via multiple Tier 1 backbone providers to the very core of the internet backbone and link directly with the the US, Europe, Asia and all over the world via satellite and fibre. Telehouse is the home of our DNS, Mail and hosting platforms based on Mac OS X and Linux.

Telehouse is the UK's primary datacentre. It's got 24hour x 7 day x 365 day monitoring, power backup, fire-protection, full security detail and is chilled to a cool 5 degrees - the perfect temperature for our servers.

We have a secondary backup network in Manchester which also handles our non-speed-specific data hosting. Our Bodmin HQ has a small, but growing, datacentre which is again used for backup and admin. Bodmin is also the home of our National Operations Centre. Our NOC operates 24 hours a day to monitor our entire system. Together this ensures we can provide you with the fastest broadband, hosting and email solutions (our email system delivers over 70% of sent email within 5 seconds flat!).

Mirroring backups
Unlike most major ISP's - the big boys - our small size means we can employ the latest technology and backup procedure. We're unique too in that we provide a complete mirror of our entire mail system rather than just backups. This is a live replication of all of our customers email services on our secondary network in Manchester. Should there be a problem with the servers or Telehouse itself, mail servers are instantly and automatically switched to Manchester. Email sending and delivery therefore continues as normal. We also have this live mirroring on our hosting plans and broadband authentication systems to prevent downtime.

We have secondary and tertiary networks in Manchester and Cornwall - all interconnected.

Internet Access
Our broadband access is facilitated via our network to multiple 622Mbit links onto the BT's ATM fibre network. This is the fastest pipe available and so ensures that our customers are not limited by our link to the net. We partner with various wholesalers and transit providers to ensure maximum capacity and resilience.